| 1. |
When
Can I Expect My Magazines to Arrive? |
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Usually it
takes 8 to 10 weeks to receive your first issue. The actual lead time
to your first issue is determined by each publisher.
Why does
it take so long for your subscription to star? Once we receive your order,
it takes one-to-two weeks for the publisher to process your order. Your
magazine subscription then enters the publisher's fulfillment system and
is processed for mailing with the next earliest issue. As a result 8-10
weeks may elapse before you receive your issue: If you place your order
in January, the February issue has been already sent out by second class
mail or has been prepared for mailing. So your subscription is then added
to the next mailing cycle, the March issue which is sent out by the publisher
in late February or early March and received by you approximately one
week later.
Based on
our experience of working with multiple publishers, you should expect
to receive your weekly and monthly publications 8-10 weeks, and possibly
longer for quarterly and semi-annual publications.
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| 2. |
I
want to place a large order for my business/employees/customers. How can
you help? |
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We are well
equipped to handle large orders. Whether you are ordering many different
magazines for your business or company or many subscriptions to a few
titles we can help. If all publications are being shipped to one address,
you can conveniently place the order on our web site. If you have a list
of people to whom you want magazine subscriptions to go, you can email
or fax to us this address list and instructions (who gets what subscriptions).
We will take care of the rest. Send your orders including file attachments
to help@business-magazines.com. Please
make sure to include your phone number and/or email so that we can confirm
and verify your order and details as needed.
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| 3. |
I
want to change mailing address. |
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You can change
your shipping address by login in to your accout. Once you loged in into
your accout click on the link "Shipping Address". Once you on
the Shipping Address page select the address that you want to change.
Once you update the shipping address all the magazines that are currently
being shipped to that address will be shipped to the new address that
you provided.
Login to My Account to Update Shipping Address
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| 4. |
Can I renew my subscriptions? |
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Yes. Please
when placing a renewal order, enter your name and mailing information
exactly as they appear on your mailing label. Your information will be
matched and your order will be renewed automatically
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| 5. |
Gift
Orders: FAQ |
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If you are
placing a gift order, please mention so and you may include an optional
brief message to the receipient in the "Comments" box during
the check-out. If you forgot to mention this you may email us at help@business-magazines.com
and we will take care of the rest.
Usually the
first issue will be delivered within 4-10 weeks, depending on the publication.
We do not determine how fast it will be delivered. Publishers have their
own "lag" times and it varies from publisher to publisher. If
you are placing a gift order, we usually send a gift card to the gift
recipient informing them that they received a magazine subscription as
gift. This card includes such information as when to expect the first
issue, tbe name of the magazine, who gave the gift (including name and
address) and our customer service contact information.
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| 6. |
Do
you ship to institutions, places of incarceration? |
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Yes, we do
ship orders to offices, medical institutions, prisons and jails in the
United States. Note, that all mail is checked by the prison/jail personnel
and they may refuse certain items. We are not responsible for any detained
issues of magazines.
To order,
simply enter all the required shipping information in our order form,
including the identification numbers that are required for delivery.
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| 7. |
Do
you ship outside the US? |
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No, currently
we do not take orders that ship outside the US.
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| 8. |
Do
you ship to Canada? |
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No, currently
we do not take orders that ship outside the US.
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| 9. |
What
Payment Options to you accept. |
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We accept
the following payment options.
Paying By Credit Card, Debit Card or Corporate
Purchasing Card:
We accept American Express, Discover, Visa, MasterCard. You
can safely enter your entire credit card number via our secure server,
which encrypts all submitted information. We also accept bank, debit and
check cards that have Visa or Mastercard logo on them.
Paying By Check or Money Order :
If you're paying
with a Check or Money Order. Once you complete a checkout process and
you select Pay by Check option you will be given and invoice with unique
order number. Please send us your check or money order. Please make sure
that your name and the order number that you will see on you confirmation
page is written on the check.
Paying
By Purchase Order:
If your company
uses purchase orders or requisitions, place your order via our web site.
Click on "Pay by Check" when you are asked to choose payment
method. This will create an account in our system and will allow you to
print an invoice. You may use the invoice as a purchase requisition/order.
You
may also mail your purchase order to the address below or FAX your puchase
order to: 718-646-7773
Please
mail your check or money order to:
Business Magazine Subscriptions
19 Coribn Pl
Brooklyn, NY 11235
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| 10. |
How
do I change delivery address for my magazine subscriptions? |
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Currently,
you can change delivery (shipping) address for your subscriptions only
if you purchased your subscriptions through our company.
Please follow
these easy steps to modify your shipping address. Please note that it
may take 6-8 weeks for change to take effect.
1. Log-in
to your account online using your email and password. If you have forgotten
your password, request a password reminder.
After you
access your account, go to "Modify Shipping Address" and enter
the new address.
If you still
have questions, please contact
our customer service department.
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| 11. |
Do
you accept PURCHASE ORDERS? |
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Yes we accept
purchase orders.
Paying
By Purchase Order:
If your company
uses purchase orders or requisitions, place your order via our web site.
Click on "Pay by Check" when you are asked to choose payment
method. This will create an account in our system and will allow you to
print an invoice. You may use the invoice as a purchase requisition/order.
You
may mail your purchase order to the address below or FAX your puchase
order to: 718-646-7773
Please
contact us if you have specific needs not addressed
here.
Please
mail your purchase orders to:
Business Magazine Subscriptions
19 Coribn Pl
Brooklyn, NY 11235
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